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Your privacy is critically important to us.

Welcome to our Terms & Conditions

Hospito Care is located at:

Shiv Laxmi Plaza
505, 5th Floor Kankarbagh
Main Road Patna - 800020 (Bihar), India
+91-7283002666

These terms and conditions outline the rules and regulations for the use of Company Name's Website, located at hospitocare.in. By accessing this website we assume you accept these terms and conditions. Do not continue to use Website Name if you do not agree to take all of the terms and conditions stated on this page.

Agreement may change from time to time & not will be possible to update same time on the website. It will be at-least 2 or more working days. You are hence advised to refer to the website on a regular basis so that you are aware of the latest applicable member terms & conditions.

Consultation

We are invite & your valuable feedback from you about the website, if you send comments to us via the website; we will contact you according to our representative free. Details for the purposes of the consultation only.

Third Party Service Providers

We have to approach with other Company or Vendor (or Third Parties) to carry out certain activities or services on our behalf. If we need to pass any of your personal data to them, we will ensure the following: They are only provided with the information they need to carry out the service. They agree not to use the information received from us for any other purpose than those specified by us.

Registration of Medical Practitioners

If you Share your personal details like Email, Phone or Mobile, Crosspondence address etc* when inquiring about registration or visit our office or Branch address or our website etc* with Hospito Care Organisation or otherwise, we will use that information for the following purposes:

To process your enquiry or application.

Compile statistics for our internal purposes.

To send you relevant documents and our newsletter.

Send Picture or Video or products or any types of commercial data to your personal details.

We may supply information to the Department of Health, Professional, Corporate, Education and Training Bodies so they can compile statistics We may retain details of your application on our files and may disclose that information to overseas regulators and elsewhere if required. If you are subsequently empanelled/ registered with Hospito Care Organisation, we will use the information you provide us with for the purposes listed below:

Updation of our database:

We share your contact details with members, corporate & institutions who wish to access your services Administer and maintain your registration details Process complaints, if any To maintain and compile statistics for internal use Keep you updated with information about the Hospito Care Organisation including guidance, news, etc.

Hospito Care Organisation Members

If you are registered with Hospito Care Organisation or are a Hospito Care Organisation member, we will use the information you provide us with for the purposes listed below:

Administer and maintain your registration details

To maintain and compile health records including Thyrocare/ DNA test reports or any health records and results for internal use To maintain it for analytical purposes including to provide necessary consultation/suggestions, if required based on the health reports of the Hospito Care Organisation members

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Hospito Care and does not cover the use of cookies by any advertisers.

Covid-19 Plans Utilization Ability

Claim Admissibility Criteria: Member should be tested positive for the below listed disease with confirmation by a qualified medical practitioner to be eligible for claim under the policy.

Disease : Corona Virus
Test : SARS-CoV-2*
Indicative Admissibility Criteria : Positive

For Relief Fund reimbursement: User/Customer has to write to the service team on info@hospitocare.in and they will send you a Performa that will be filled by the User/Customer.

Disclosure

We may be asked to provide your contact details to the MCI, DCI, IMA, IDA, medical defence organizations, medical colleges, faculties & other organizations so that they can keep their records up to date. If you would prefer us not to share your registered address with these organizations please let us know by writing In addition to this, we may disclose your personal information; to the extent that we are required to do so by law;

in connection with any ongoing or prospective legal proceedings.

in order to establish, exercise or defend our legal proceedings.

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Your rights under the Data Protection Act 1998

You may obtain confirmation of the basic information that we hold about you at any time. If it is incorrect we will promptly correct it when we have received the appropriate notice or evidence from you in writing.

Third Party Links

Occasionally, at our discretion, we may include or offer third party services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Grievance Redressal Officer

In case Hospito Care Organisation members have any grievances in connection with the use of the website, a member may write to the grievance redress officer at info@hospitocare.in or hospitocare1@gmail.com. Who is authorized to attend to any user complaints or queries, and may resolve any such matter within 03 (three) month from date of receipt of complaint.

Website Security

We are careful to guard the security of your personal data and the details of any transactions you make with us over the Internet. We ensure this by putting in place and carefully administering a secure IT infrastructure in accordance with industry standards and good practice. There are a number of things you can do to help protect yourself from Internet fraud: When you have finished your session, please log off the Hospito Care Organisation website to prevent your details being seen by anyone else. To share your contact details with members, corporate & institutions who wish to access your services Clear any 'cache' so there is no record of any transactions left on screen – all web browsers allow you to do this Close your browser so that any history of the session is cleared. As an extra precaution your session on many areas of our website will terminate if you have not used the site for 45 minutes.

to the extent that we are required to do so by law;

in connection with any ongoing or prospective legal proceedings;

in order to establish, exercise or defend our legal proceedings;

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

When you have finished your session, please log off the Hospito Care Organisation website to prevent your details being seen by anyone else. To share your contact details with members, corporate & institutions who wish to access your services.

Clear any 'cache' so there is no record of any transactions left on screen – all web browsers allow you to do this. Close your browser so that any history of the session is cleared. As an extra precaution your session on many areas of our website will terminate if you have not used the site for 15 minutes. discontinue the Preventive Health Care Plan issued to you and your membership with Hospito Care Organization with immediate effect; and issue a refund of the amount paid by you as Membership Fees. Cancellations shall be considered only if (i) a valid request is made in this regard within 30 (Thirty) days of receipt of the Preventive Health Care Plan by you, and (ii) the entire Preventive Health Care Plan Welcome Pack is returned to Hospito Care Organisation within 14 (fourteen) days of receipt of the Cancellation request as aforesaid. For calculation of the aforesaid periods, the records of dispatch, delivery and communications available with Hospito Care Organisation shall be considered final. No Cancellation shall be carried out if you have purchased the Preventive Health Care Plan under any celebratory / festive offer, or any special / discounted offer of any kind whatsoever.

No Cancellation shall be carried out if you have purchased the Preventive Health Care Plan under any interest free easy monthly installment (EMI) option offered by Hospito Care Organisation. No Cancellation shall be carried out if you have in any way availed any of the benefits available under the Preventive Health Care Plan prior to confirmation of Cancellation by Hospito Care Organisation. In the event a request for Cancellation is received by Hospito Care Organisation after dispatch of the Preventive Health Care Plan Welcome Pack to you, Hospito Care Organisation shall deduct an amount of Rs. 10,000 (Rupees ten thousand only) or 10% of the membership fee whichever is higher from your Membership Fees and only the balance shall be refunded to you as part of the Cancellation. In the event a request for Cancellation is received by Hospito Care Organisation after a positive welcome call to you, Hospito Care Organisation shall refund up to a maximum of 50% of the membership fee of your Membership Fees only.

Processing fee charged under the ‘EMI Option on Credit Cards’ program is non-refundable. All Cancellations as approved by the Hospito Care Organisation management as per their discretion shall ordinarily be processed within 21 days of receipt by Hospito Care Organisation of the Preventive Health Care Plan Welcome Pack. In the event the entire Preventive Health Care Plan Welcome Pack is not received by Hospito Care Organisation within 14 (fourteen) days of receipt of a valid request for Cancellation by Hospito Care Organisation, shall deduct an amount of Rs. 2,500/- (Rupees two thousand five hundred only) or up to 50% of the membership fee whichever is higher from your Membership Fees and only the balance shall be refunded to you as part of the Cancellation. Credit of the Membership Fees to your bank account / credit card account upon Cancellation and refund by Hospito Care Organisation shall be as per policies and timelines followed by the banks involved and Hospito Care Organisation shall not be responsible for any delays in this regard.

All Bills to be sent within 30 days of procuring them from various Medical Practitioners. Financial settlements of bills and etc. is valid for 1st year and cannot be exceed the paid amount, Rest panel services are valid till plan period.

Disclaimer

Hospito Care Organisation products are not insurance products or insurance offerings. Hospito Care Organisation offers Preventive Healthcare Checkup plans at concessional/Subsidised rates. In addition, Hospito Care Organisation also offers Concessional/Subsidised Check-Ups & Treatments across Hospito Care Organisation certified Doctors, Laboratories, Dentists, Pharmacies, Hospitals, Nursing Homes, Medical Centers. Hospito Care Organisation, Healthcare Plan member can claim deduction to the extent of Rs. 5000/- for Preventive Health Check-up under the amendment to section 80D of the Income Tax Act, 1961 in the Finance Bill 2012. The benefit of Section 80D is over and above the limit of Rs. 1,50,000/- prescribed under Section 80C/80CCC. This benefit is available for expenditure incurred towards Preventive Health Check-up of Self, Spouse, dependent Children and Parents of the member.

Company's Philosophy

Being in a business that has to take care of health and well-being of people, we ensure that no compromises are made. No doubt, we understand that life is precious. Since the beginning, our business philosophy is based on exceptional service, high quality and value. We pride ourselves on exceeding the expectations of our customers, our employees and our partners. The company believes in long term relationship and mutual growth as objective. At Hospito Care quality is a culture and service a tradition. Hospito care: We believe in providing quality of highest level. The fact that we are in a business which is directly linked to the health and well being of the people makes us more responsible company, and no matter what, no compromises are made. No doubt, life is precious.

Not only our products conform to ISO 9001:2015, and MSME standards, but we also constantly exceed international quality norms. We boast of the most modern factories which have the state of the art manufacturing facilities. Also, rigorous quality assurance resources ensure stricter quality control. Being in a business that has to take care of health and well-being of people, we ensure that no compromises are made. No doubt, we understand that life is precious. Since the beginning, our business philosophy is based on exceptional service, high quality and value. We pride ourselves on exceeding the expectations of our customers, our employees and our partners. The company believes in long term relationship and mutual growth as objective. At Hospito Care quality is a culture and service a tradition.